The effectiveness of treatment and the safety of patient care are the priority of all medical communities. Our practice fully endorses this philosophy and we work with the cooperation of our patients to promote safe care. So we encourage you and your family, friends and visitors accompanying you to engage actively in our endeavor. As a patient you can help us ensure the effectiveness and quality of services we provide. Here are some of the things you can do to assist:
- Tell your doctor about all medicines you are taking (prescribed or not)
- Keep a list of drugs especially with the following information:
- Name of Drug
- The Dose
- Frequency (how often you take them)
- Treatment Duration (how long have you been taking them)
- The reason you are currently on this medication
- Tell your doctor about allergies you know that you have to medicines or other substances
- Tell us immediately about any unusual symptoms
- Follow the instructions: It is important to follow the instructions you are given and not to deviate from what your doctors instruct you to do. If there is something you want to change, talk to your doctor or nurse. We would like to ask the caregivers and families of our patients to help us by informing the doctors about the patient’s tolerance and side effects of the treatment as well as monitor their progress.
Confidentiality of Your Medical File
Information asked for by Next of Kin, other relatives, friends and even other doctors are only given after authorization by the patient himself. On your first visit with as part of your registration formalities, you will be asked to indicate the people that you authorize to receive information from your medical records or from your doctors.
You will also be asked to carefully read and sign GDPR and other consent statements that are part of your chart.
Current legislation in Greece according to Article 47 N.2071/1992 covers the civil rights of citizens in the event of hospitalization.
- The patient has the right to the appropriate hospital services and care according to his condition and disease.
- The patient has the right to healthcare with respect to human dignity. This involves not only the general aspect of medicine and nursing, but also paramedical services, suitable accommodation, appropriate treatment and effective administrative and technical services.
- The patient has the right to refuse any diagnostic or therapeutic procedure. In case of a patient with partial or complete mental incapacity, his next of kin or any other person that by law is acting on the patient’s behalf, can exercise this right.
- The patient has the right to be informed for anything that concerns his medical condition. The patient has the right to receive all the information that he needs to provide an informed consent for any proposed procedure of treatment. This information should include the risks and benefits of the proposed actions, on the medical, social and economic aspect of the patient’s life as for him to be able to decide.
- he patient has the right to be informed and have a thorough explanation about his participation in any clinical trials or other experimental treatment. The clinic must provide written information about the clinical trial and the patient has to provide a written consent. The patient has the right to refuse any cooperation for any research purposes and should feel comfortable and free to do so. The patient also has the right to withdraw at any time from the clinical trial even if he has already signed a consent form.
- The patient has the right to privacy and confidentiality of all his medical information and records.
- The patient has the right to be treated with respect to his religious and ideological beliefs.
- The patient has the right to complain to any appropriate authority about the quality of healthcare and services and be informed about the course of action and results of his complaint.