The effectiveness of the treatment and the safety of patient care are a priority for all physicians. Our team fully supports this philosophy but in addition we need the cooperation of our patients to provide the best care. That is why we encourage you and your caregivers, your friends and the guests who accompany you to actively participate in our effort. As a patient you can help us ensure the effectiveness and quality of the services we provide. Here are some things you can do to help:
- Tell your doctor about all the medicines you are taking (prescription or not)
- Keep a list of your medicines with the following information:
- Drug name
- The Dose
- Frequency (how often do you take it)
- Duration of treatment (how long do you take it)
- The reason you are taking this medicine
- Tell your doctor about any allergies you may have to any medications or other substances
- Notify us immediately of any unusual symptoms
- Follow the instructions: It is important to follow the instructions given to you and not to deviate from what your doctors have asked you to do. If there is something you want to change, talk to your doctor, or nurse navigator. We would like to ask the families of our patients and the people who care for them to help us, informing the doctors about the patient’s tolerance for the treatment and its side effects as well as to monitor their progress.
Confidentiality of Your Medical File
The information requested by the closest relative, other relatives, friends or even other doctors is given only with the authorization of the patient himself. On your first visit, you will indicate on your registration form the persons you authorize to receive information from your medical records or from your doctors.
You will also be asked to carefully read and sign GDPR and other consent statements that are part of your chart.
Current legislation in Greece according to Article 47 N.2071/1992 covers the civil rights of citizens in the event of hospitalization.
- The patient has the right to the appropriate hospital services and care according to his condition and disease.
- The patient has the right to healthcare with respect to human dignity. This involves not only the general aspect of medicine and nursing, but also paramedical services, suitable accommodation, appropriate treatment and effective administrative and technical services.
- The patient has the right to refuse any diagnostic or therapeutic procedure. In case of a patient with partial or complete mental incapacity, his next of kin or any other person that by law is acting on the patient’s behalf, can exercise this right.
- The patient has the right to be informed for anything that concerns his medical condition. The patient has the right to receive all the information that he needs to provide an informed consent for any proposed procedure of treatment. This information should include the risks and benefits of the proposed actions, on the medical, social and economic aspect of the patient’s life as for him to be able to decide.
- he patient has the right to be informed and have a thorough explanation about his participation in any clinical trials or other experimental treatment. The clinic must provide written information about the clinical trial and the patient has to provide a written consent. The patient has the right to refuse any cooperation for any research purposes and should feel comfortable and free to do so. The patient also has the right to withdraw at any time from the clinical trial even if he has already signed a consent form.
- The patient has the right to privacy and confidentiality of all his medical information and records.
- The patient has the right to be treated with respect to his religious and ideological beliefs.
- The patient has the right to complain to any appropriate authority about the quality of healthcare and services and be informed about the course of action and results of his complaint.